Q: What networking devices does the cable work with?
A: The Console Cable is designed to connect to the console port on Cisco networking devices. It will also work with certain other brands of networking equipment that have RJ45 console ports wired per Cisco spec.
Q: What apps does this cable work with?
A: The cable works the "Get Console" app available on the App Store. It is not compatible with other apps.
Q: What about the iPhone 5 and its new Lightning connector?
A: Our existing cables work with the Lightning to 30-pin adapters that Apple provides. We will also release a new Console Cable with Lightning connector -- probably in May/June 2013. Moving new products through Apple's approval processes takes some time.
Q: How can I tell if my iOS device recognizes the cable?
A: Open the "Settings" app on your iOS device. Select "General", then "About". If the Console Cable is connected properly, it will appear in the list shown.
Q: How do I know what version of firmware the cable is using?
A: Once you have located the Console Cable in the "Settings" App, select the Console Cable to view its parameters.
Q: Can I power the iOS device using this cable?