- Overview
- Support
- FAQ's
PoE-Powered USB-C Dock for iPad
The PoE-Powered USB-C Dock for iPad connects a USB-C iPad to ethernet and uses power over ethernet (PoE+) to charge the iPad. This enables an iPad to receive both data and power over a single Ethernet cable when connected to a PoE+ enabled switch or a PoE+ injector.
The Dock also provides a SuperSpeed USB-C port which can be used to connect one or more USB devices to the iPad. All USB devices that are natively supported by iOS are compatible with the dock.
Use cases for the USB-C port include:
- Connect an SSD drive to an iPhone Pro Max in order to record ProRes video
- Connect an NFC Reader for contactless payments, access control, or inventory management systems
- Connect a bar code scanner, mag stripe reader, scale and/or printer for use in a point of sale system
In each of these cases a single PoE connection is used to power the entire configuration.
When connected to an iPad the Dock is instantly recognized as a network connection. The ethernet connection can be configured using the Settings app on the iPad.
The Dock physically connects to the iPad using a USB-C to USB-C cable (sold separately). It supports 10/100/1000 networking and provides bandwidth up to 900Mbps.
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C6-POEDOCK
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$149
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013964221718
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One year
Specifications
Ethernet
- 10/100/1000
- RJ45 Auto MDX connector
Power Over Ethernet
- PoE+ (802.3at) powered device
- Power consumption: 30W
iOS
- For use with all iOS devices with USB-C connector
- Requires iOS 16.5 or later
USB Connection to iPad
- Provides 3A 5V to the iPad as required in Apple specifications
- Use a USB-IF certified USB 3 USB-C cable
Environmental
- Temperature Range: 0C – 55C
Other
- Dimensions: 4.50” x 2.35” x .95”
Support
If the power LED is ON yet the ethernet is not working:
- The USB-C to USB-C cable that you are using may be bad. Use an Apple USB-C to USB-C cable or use a cable that is USB-IF certified.
- The network configuration may be an issue. Use the iOS Settings app to check the configuration of your ethernet connection.
If the power LED is ON yet the iPad is not charging, the 3 most likely causes of the problem are:
- The USB-C to USB-C cable that you are using is bad. Use an Apple USB-C to USB-C cable or use a cable that is USB-IF certified.
- The PoE switch is not providing a full 30W to the Dock. (The switch may be loaded with too many PoE devices and is unable to provide full power to the Dock.)
- The iPad is running an older version of iPad OS. Please update to iOS 16.5 or later.
If the iPad is not charging and the power LED is OFF the 4 most likely causes of the problem are:
- Your ethernet switch does not provide PoE+ (802/3at). (If you are not sure, email the brand and model of the switch to us.)
- You are plugged into a port on the switch that is not a PoE port. (Many PoE-enabled switches have PoE ports and non-PoE ports.)
- There is a problem on your network between the Dock and the switch. (For testing purposes try plugging the Dock directly into the switch using a short ethernet cable.)
- The switch provides a non-standard version of PoE. Ubiquiti, for example, sells switches that provide 24V PoE. These switches work with certain Ubiquiti devices but are not able to power the Dock.
A USB device that is attached to the dock is not working:
- The USB device may not be supported by iOS. Connect the USB device directly to the iPad/iPhone to confirm that the USB device works.
- The USB cable that you are using to connect the USB device to the Dock may be defective.
- Your USB device may require a USB 3 connection and you are using a USB 2 USB-C cable.
- If you are using a USB hub to connect multiple USB devices to the Dock, it is possible that the total power required by the USB devices exceeds the 7.5W limit that can be provided by the Dock.
PoE-Powered USB-C Dock for iPad FAQ
How do I configure the network connection?
Using the Settings app on your iPhone or iPad. Once the Dock is connected to an iPad or iPhone, “Ethernet” will appear in the Settings app in between WiFi and Bluetooth. Both DHCP and Static IP addresses are supported.
What apps can I use with the Gigabit + PoE Adapter?
The network connection provided by the Dock is available to be used by any iOS app. Please note that the FaceTime, Messages and Wi-Fi Calling apps do not currently support ethernet.
What is the maximum bandwidth of the ethernet connection?
The Dock is a specialty form of USB 3 to Ethernet Adapter. It provides bandwidth up to 900 Mbps if a USB-IF certified USB 3 USB-C cable is being used to connect the C6-POEDOCK to the iPad. When used with a USB 2 USB-C cable the bandwidth will be roughly 350 Mbps.
Can I share an iPad’s or iPhone’s cellular data connection over the ethernet connection?
Not currently. Perhaps a future version of iOS will support this.
Does the Dock have a unique MAC address?
Yes. Each Dock is programmed with a unique MAC address during the manufacturing process.
How much power does the Dock draw?
The Dock requires a PoE+ switch or the PoE+ injector to supply 30W.
How much power is provided to the iPad?
The Dock provides 3A 5V as required in Apple specifications for any USB-C iPad or iPhone.
Can the Dock operate without drawing power from a PoE-enabled switch or PoE injector?
No. The USB-C Dock is not able to draw power from the iPad. It must receive power from PoE.
Can I connect the Dock to any PoE-enabled switch or PoE injector?
You must use an PoE+ switch or PoE+ injector that provides 48V and 30W of power. The adapter will not work with injectors that supply 24V.
Can any type of ethernet cable be used to connect the Dock to the PoE injector or PoE-enabled switch?
Use Cat5e, Cat 6 or Cat 6A cables. If the distance between the Dock and the PoE power source is 100 ft or more, we recommend Cat 6A cables.
Does the Dock have LEDs to display network status?
Yes. There is a power LED as well as LEDs to display network link status and network activity.
What version of iOS is required?
iOS 16.5.x or later.
What is the size of the Dock?
The Adapter is 4.50″ x 2.35″ x .95″
Does the Dock support Lightning iPads?
No. This adapter supports USB-C iPads only.
Does the Dock support Android or Surface tablets?
Redpark focuses on the iPhone/iPad market. We have not conduced tests with other types of tablets or laptops. The dock may function with other tablets or laptops but may not provide sufficient power for these other devices.